The Middle East mobile market is characterised by some very high penetration rates and continuing healthy subscriber growth rates in most countries. This is putting strain on ARPU rates, which are falling as subscriber numbers increase.

The 4th Global Telecom Customer Retention and Profitability Summit is scheduled to take place on 16 – 17 April 2012 at Amwaj Rotana, Jumeriah Beach, Dubai, UAE. After the great success of three annual editions of the event held in South Africa, Fleming Gulf Conferences brings the global edition of its Telecom summit to Dubai this year.