Job Description
The Emirates Group is a highly profitable business with a turnover of approximately US$ 12 billion and over 50,000 employees. The Group comprises of dnata, the successful Airport Ground Services and Travel Industry division, and Emirates, the Group's rapidly expanding and award winning international Airline. Emirates global network now sees it flying to over 110 destinations across 6 continents, operating a modern fleet of over 150 wide-bodied aircraft. Today the Airline has orders worth over US$ 68 billion for 200 more of the latest aircraft, with plans to operate to many more destinations in the months and years ahead. Essential to our continued business success as we expand will be the ongoing employment of high quality people to join our multi-cultural team of over 150 nationalities.
Dubai, a tourism centre and modern cosmopolitan city with high standards of healthcare, education and leisure pursuits for residents offers those we hire one of the most desirable lifestyle locations in the world. In addition to lifestyle and tax free salary benefits, the Emirates Group also offers professional development opportunities to help employees develop new skills and grow their careers successfully. Discover your future!
dnata is the fourth largest combined flight catering and air services provider in the world and the leading travel services provider in the Middle East. Whether we are dealing with a travel or cargo agency, an airline principal or the leisure traveller, emphasis is constantly placed on innovation, quality products and service excellence.
dnata was established by the Dubai Government in 1959. In 52 years the business has gone from strength to strength and transforming itself to a global player and the leading travel services organisation in the region.
The main activities of dnata comprise:
Aircraft handling and engineering services
Handling services for export and import cargo
Information technology services
Representing airlines as their general sales agent
Travel agency and other travel related services
In-flight catering
The Position: Reporting to the head of Internal Communications, the job holder is responsible for planning and implementing the internal communications and engagement programme for dnata. This will include delivering a range of internal communications, managing staff events and writing and editing various forms of communications
The key responsibilities include:
Research, source and write content for the dnata staff intranet ensuring it is up-to-date and relevant for all staff
Be the functional expert of the intranet and provide support, training and advice to users and administrators of the site
Write, edit and manage staff and customer (delete) newsletters and communication
Build strong relationships with business units and key stakeholders to identify communication challenges and needs
Support the design and implementation of an annual employee engagement survey
Support staff events and briefings
Write content and manage production of video from dnata senior leadership
Identify new channels to engage with and communicate to staff to ensure continued engagement with the dnata brand.
This is a temporary position on a 9 month contract.
Salary & Benefits: We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE.
Experience and Qualifications:
The jobholder should be educated to university level, preferably with a degree in Marketing, Journalism or Communications. A post graduate qualification from a professional marketing institution (for example a diploma from the Chartered Institute of Marketing) would be a distinct advantage.
Five+ years? experience in internal communications and/or employee engagementwith an international organisation
Strong copywriting skills and experience of maintaining content across a complex, global intranet
Ability to gather and understand employee insights and motivations, and tailor communication effectively
Excellent attention to detail, planning and client management skills
Strong presentation and communication skills with ability to communicate with different levels of staff.