Job Description

Key Function: 

To sell, renew and upgrade OSN subscription packages to potential customers from sales counters, whilst representing the company in a professional manner, providing answers/solutions to all points of enquiry. 

Duties & Responsibilities: 

• To sell, renew and upgrade OSN packages, providing customers with a wide range of product knowledge, packages and programming options to serve their viewing needs. 

• Must achieve monthly individual targets assigned by Line Manager. 

• To follow up on potential customers and aim to up-sell higher packages to existing customers. 

• To ensure set KPI’s are achieved by implementing and adhering to business rules and requirements. 

• To complete customer subscription contracts in detail and pass to relevant parties to process. 

• Responsible to maintain the general housekeeping of each sales counter.

Skills

• Minimum of 1 year sales experience. 

• English communication skills are essential. 

• Willing to work shifts, weekends and public holidays. 

• Sales driven and target orientated. 

• Confident, presentable and possessing a professional attitude. 

• Ability to work unsupervised and use own initiative. 

• Ability to approach and deal with people at all levels. 

• Basic IT skills essential. 

• Self motivated and good decision maker. 

•Good problem solving skills. 

•Team player

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Job Description

Key Function:
Responsible of OSN Servers, Data Centre technologies, Virtualisation, SAN, NAS setup and Microsoft products including Exchange Server, Windows Servers.

Duties & Responsibilities:
• Responsible for technical maintenance of all the server hardware and the operating system platform.
• Responsible for implementing, monitoring and controlling information security policies. Assist Systems Manager in developing the information security policies of the company.
• Responsible for IT aspect of business continuity and disaster recovery
• Responsible for backup and restore strategy.
• Responsible for systems integration as and when required.
• To develop and implement data backup and restore policies.
• To monitor and control systems performance.
• To recommend latest technology on improving the performance of IT operations
• To carry out technology implementation and rollouts
Skills

Profile & Skills:
• Proven track record of minimum 3 - 5 years of Systems, Data centre, Virtualisation, SAN environment.
• Extensive knowledge and experience in setting up and maintaining IT systems
• Customer focused on operating environment.
• Strong project management skills
• Strong staff management skills
• Excellent verbal and written communication skills
• Security and process oriented
• Hands on experience on Windows operating system (2003, 2008, Win7) SharePoint, MS System Centre, VMware and MS Virtualisation, DNS, Exchange server 2010, ISA servers, Terminal servers and Citrix
• Knowledge of MS-Active Directory and associated systems
• Hands on VMware virtualisation products experience.
• SAN administration technology knowledge.

Certifications:
• Microsoft certifications including Active Directory and Exchange.
• Servers related Certifications
• VMware Virtualisation Certifications
• SAN related Certifications.

Other Requirements:
• Willing to travel
• Willing to work additional hours and to be on-call when required
Education

Bachelor of Computer Science or equivalent qualification.

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