The Role

• Job responsibilities in this field would depend on the designation but the most important part of this job is that the candidate must have extensive social media experience

• should actively participate in social media activities like blogging, community development and management, social bookmarking, commenting, etc

• should be well-connected with the broader social media world and be a member of social networking websites

• These sites are increasingly used by companies for marketing and advertising purposes and so content must be arranged in such a way that necessary web links are provided to the consumers

• A social media strategy must be formed to increase visibility, membership and traffic across brands

• must experiment with new and alternative ways to leverage social media activities

• Social media tools, trends and applications must be regularly monitored and the finding must be appropriately applied in increasing the use of social media

• needs to educate the management team on incorporating relevant social media techniques into the company’s products and services

• must measure the impact of social media on the overall marketing efforts

Requirements

• Fluent in Arabic and English • Excellent oral and written communication skills are required

• Have a sound knowledge of basic computer tools (e.g. Office suite, Internet, e-mail)

• Interpersonal skills

• Patience and positive outlook

• Ability to persuade

• Ability to inspire 

• Resourcefulness

About the Company

CrysTelCall is Jordan’s first independent, multilingual contact center that provides a full range of Inbound and Outbound contact services, consultancy, and business process outsourcing (BPO) customized to help clients attain measurable business results and enhance the value of their brands. 

Based in Amman - Jordan, CrysTelCall aims at positioning itself as a leading contact center providing services to corporate clients worldwide, while allowing them to decrease operating costs, increase profits, assure business continuity and enhance customer relationships. 

CrysTelCall’s backbone is dependent on its highly experienced professionals, their value added knowledge, superior infrastructure and cost-effective tools that help manage its client needs in a highly professional an secure manner, and adhering to the highest quality standards. 

In addition, the company adopts the world’s most innovative solutions, state-of-the-art IP technologies and proven strategies to optimize customer relationships in an outsourcing solution.

Apply Here